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FAQ

Yes, when used as directed and only with Xtract fragrance refills, the devices are considered the safest option available.

The app you need to download is called Xtract Fragrances and it is available for both iOS and Android devices.

Use only Xtract fragrance refills in our devices. Other oils or oil blends may contain carrier oils that can clog the device. We recommend avoiding the use of many single-note essential oils in Xtract devices, as their thick or heavy consistency can cause clogging and hinder fragrance distribution. Xtract fragrance refills have been carefully formulated to be effective, safe, and easy to use in Xtract devices.

You should place it in a location where the diffuser can benefit from the natural airflow in the room. It's important to ensure the diffuser remains stable and doesn't tip over. Consult the user manual for more details.

The Odyscent diffuser is most effective under 100 m². For larger spaces, we do have other custom solutions. Feel free to email us at info@xtract.be.

Yes, it's recommended to adjust the diffuser to the size of your room. Setting the diffuser too high for your room may cause discomfort. Adjusting the fragrance intensity is easy with the Xtract Fragrances app, which allows you to choose between levels.

It’s important to remember that less is more when using Xtract units. With just a small amount of fragrance, you can eliminate unpleasant odors and create a unique ambiance. Unlike other air fresheners, Xtract units are easy to adjust. The human nose quickly becomes accustomed to scents, so just because you no longer detect a scent doesn’t mean it’s not there. To gauge the strength of the scent, step out of the scented area and come back in with a fresh nose for a better assessment.

Most diffusers typically last 8 weeks when used daily for about 8 hours at medium intensity. To set the scent, the device includes a 24/7 internal timer controlled by the Xtract Fragrances app. This allows you to determine the diffuser’s operating times throughout the day. The duration may vary depending on the scent used, as certain oils diffuse faster due to their consistency and viscosity.

Consumption depends on the fragrance used and its intensity. On average, it ranges from 0.50 ml to 0.80 ml per hour.

Yes, you can set up to 5 different timers for your Xtract fragrance machine with the Xtract Fragrances app. This allows you to specify specific on and off times for each day of the week.

Aerosol cans release large particles that quickly settle to the ground, creating high fragrance concentrations only in the immediate vicinity. The scent effect is short-lived and difficult to control. Ultrasonic diffusers use water and vibrations to disperse small amounts of essential and aroma oils. Our diffusers, on the other hand, do not require dilution with water or other carrier oils. The released airborne fragrance particles linger in the air for several hours, creating a subtle and pleasantly scented environment. This provides a continuous and consistent fragrance experience in low doses, without the use of alcohol, water, propellants, or other harmful volatile organic compounds.

Yes, we have units suitable for larger spaces up to 900 m². We have units that are standalone, but can also be connected to your ventilation system. We also have LED advertising kiosks that simultaneously diffuse scent..

Yes.

We offer businesses the option of an all-inclusive contract, providing complete peace of mind. With our all-inclusive contract, we ensure that the fragrance units are always functioning optimally and are regularly refilled, ensuring your spaces enjoy a continuous, pleasant fragrance experience. For more information, please contact us by email at info@xtract.be.

Xtract Diffusers are known as the most environmentally friendly products on the market. Unlike aerosol cans, they do not use propellants and do not contain phthalates, thus avoiding the production of harmful volatile organic compounds. Furthermore, they do not rely on ethanol or similar solvents to promote the evaporation of essential and aroma oils, which sets them apart from many other air fresheners.

Yes!

The products comply with CLP regulations and are registered in the PCN.